I have a brother pc 8500 machine.
Brother printer touch screen not responding.
Available only on brother ca.
Only use plastic or wooden objects.
Press the fax icon on the lcd to display the led icons on the touch panel.
Depending on the severity of the issue you may not be able to calibrate the touchscreen.
If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments.
If you cannot perform steps 3 through 7 due to the panel not working please contact our technical support through live chat or ask a question at the top of the page.
Enjoy the convenience of using apps to print from and scan to smartphones and tablets when you install a compatible brother device in your home office workgroup or business.
Hiya my officejet printer is still under warranty just but thought i d run this past you guys first.
Available only on brother ca.
Turning the power on off while the print monitor screen is displayed may cause the printer driver to go off line and make printing impossible.
The printer has a one year limited on site warranty.
This can scratch and damage the screen.
Depending on the severity of the issue you may not be able to calibrate the lcd.
If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options.
If i leave the machine off for several minutes then turn it back on it will often respond but not always.
The touchscreen display has stopped working.
Touch panel is malfunctioning.
The printer itself works still all necessary lights are on the screen simply doesn t work.
If the display is still blank try to tilt or move up or down the lcd display and also try a different known working electrical outlet at your location.
The touch screen does not always respond when i put in a command.
If you are unable to perform steps 1 through 5 due to the panel not working refer to warranty and service options listed below.