Cadillac Cue Screen Cracked

This lines up with a previous technical service bulletin tsb released by general motors and sent to cadillac dealers in december 2014 and august 2017 citing bubbled cracked or delaminated cue. September 17 2019 a cadillac cue screen lawsuit alleges the cadillac user experience infotainment screens crack delaminate bubble and become unresponsive. The class action lawsuit includes.

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Is the cue on your cadillac looking like there are spider webs in the corner of the touch screen.

Cadillac cue screen cracked.

Well you re probably facing the issue of a delaminated cue screen. Is the touchscreen park not working when you go to touch it. If you have cracking spider webbing scratches lost or erratic touch response all you need to do is replace the screen. It alleges that cars equipped with cadillac cue have screens that are prone to delaminating and cracking creating a spider web appearance on the screen.

The cadillac dealership is willing to repair it but it is 1 500 for the cue system because they can t replace just the screen. Cue screens delaminate crack and become unresponsive the cue infotainment system found in most 2013 2018 cadillac vehicles has a screen with major design and installation flaws resulting in bubbles cracks and an unresponsive interface. This does not include the several hours of installation charges on top of that. The cue lawsuit says mechanical or thermal stress can cause the plastic covers to separate from the screens due to the placements of the screws and rubberized gaskets that hold the plastic covers.

Unfortunately the only way to fix this issue is to have the cue replaced. It was filed in the u s.

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